A new approach for a proxy-level web caching mechanism. - Chetan Kumar; John B. Norris (Decis. Support Syst., 2008)

Location and time do matter: A long tail study of website requests. - Chetan Kumar; John B. Norris; Yi Sun (Decis. Support Syst., 2009)

An empirical investigation into factors affecting patient cancellations and no-shows at outpatient clinics. - John B. Norris; Chetan Kumar; Suresh Chand; Herbert Moskowitz; Steve A. Shade; Deanna R. Willis (Decis. Support Syst., 2014)