A Comparison of Heuristics for Assigning Individual Employees to Labor Tour Schedules. - John C. Goodale; Gary M. Thompson (Ann. Oper. Res., 2004)

Schedule Recovery: Unplanned Absences in Service Operations. - Fred F. Easton; John C. Goodale (Decis. Sci., 2005)

Variable employee productivity in workforce scheduling. - Gary M. Thompson; John C. Goodale (Eur. J. Oper. Res., 2006)