ACE: An Expert System for Telephone Cable Maintenance. - Gregg T. Vesonder; Salvatore J. Stolfo; John E. Zielinski; Frederick D. Miller; David H. Copp (IJCAI, 1983)

ACE: Going from prototype to product with an expert system. - Jon R. Wright; Frederick D. Miller; G. V. E. Otto; Elizabeth M. Siegfried; Gregg T. Vesonder; John E. Zielinski (ACM Annual Conference, 1984)

Interactive repair assistant: A knowledge-based system for providing advice to field technicians. - Elizabeth M. Horton; June Hsiao; John E. Zielinski (IEEE Commun. Mag., 1988)