Functional computer literacy. - John H. Major; Roi Prueher (SIGUCCS, 1984)

Pulling it all tegether: a well-designed user's manual. - John H. Major (SIGUCCS, 1985)

The profession of user services. - John H. Major (SIGUCCS, 1986)

Why do students work for academic computing services? - John H. Major; Kevin Brusky; Patricia Eberhard; Kim Krattley (SIGUCCS, 1986)

I lift the lamp beside the golden door]. - John H. Major (SIGUCCS, 1987)

Company-wide documentation planning. - John H. Major (Inf. Manag., 1988)

User services staff & faculty collaboration: cruel and unusual punishment? - John H. Major (SIGUCCS, 1993)

Personal networks: why both and how to get started. - Robert Minato; John H. Major; Judy H. Martin; Andrea L. Mox; Marlene R. Pratto; Martie Skinner (SIGUCCS, 1994)

Personal networks: how does your support garden grow? - Robert Minato; John H. Major; Judy H. Martin; Andrea L. Mox; Marlene R. Pratto; Martie Skinner (SIGUCCS, 1994)

A year in the life of a personal network. - Robert Minato; John H. Major; Judy H. Martin; Andrea L. Mox; Marlene R. Pratto; Martie Skinner (SIGUCCS, 1994)

Keeping it going: a progress report on the 2nd year of coast-to-coast consulting. - John H. Major; Judy H. Martin; Robert Minato; Andrea L. Mox; Marlene R. Pratto; Martie Skinner (SIGUCCS, 1995)