Rapid prototyping and system development: examination of an interface toolkit for voice and telephony applications. - John T. Richards; Stephen J. Boies; John D. Gould (CHI, 1986)

The 1984 Olympic Message System: A Test of Behavioral Principles of System Design. - John D. Gould; Stephen J. Boies; Stephen Levy; John T. Richards; Jim Schoonard (Commun. ACM, 1987)

The Experience of Learning and Using Smalltalk. - Jakob Nielsen; John T. Richards (IEEE Softw., 1989)

Research in HCI and usability at IBM's User Interface Institute. - John T. Richards (CHI, 1991)

NetVista: Growing an Internet Solution for Schools. - Wendy A. Kellogg; John T. Richards; Calvin Swart; Peter Malkin; Mark Laff; Vicki L. Hanson; Brent Hailpern (IBM Syst. J., 1998)

Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of "Babble". - Thomas Erickson; David N. Smith; Wendy A. Kellogg; Mark Laff; John T. Richards; Erin Bradner (CHI, 1999)

Web accessibility for seniors. - Vicki L. Hanson; John T. Richards; Peter G. Fairweather; Frances Brown; Susan Crayne; Sam R. Detweiler; Richard S. Schwerdtfeger; Beth Tibbitts (HCI, 2001)

Designing an E-grocery application for a palm computer: usability and interface issues. - Rachel K. E. Bellamy; Calvin Swart; Wendy A. Kellogg; John T. Richards; Jonathan P. Brezin (IEEE Wirel. Commun., 2001)

Distributed accessibility control points help deliver a directly accessible Web. - Peter G. Fairweather; John T. Richards; Vicki L. Hanson (Univers. Access Inf. Soc., 2002)

Adapting the Web for Older Users. - John T. Richards; Vicki L. Hanson; Shari Trewin (HCI (4), 2003)

Web accessibility: a broader view. - John T. Richards; Vicki L. Hanson (WWW, 2004)

People in Our Software. - John T. Richards; Jim Christensen (ACM Queue, 2004)

A web accessibility service: update and findings. - Vicki L. Hanson; John T. Richards (ACM SIGACCESS Access. Comput., 2004)

Achieving a more usable World Wide Web. - Vicki L. Hanson; John T. Richards (Behav. Inf. Technol., 2005)

Improving Web accessibility through an enhanced open-source browser. - Vicki L. Hanson; Jonathan P. Brezin; Susan Crayne; Simeon Keates; Rick Kjeldsen; John T. Richards; Calvin Swart; Shari Trewin (IBM Syst. J., 2005)

Common & particular needs: a challenge to participatory design. - Rachel K. E. Bellamy; John T. Richards; Rhonda Rosenbaum; Thomas Erickson; Wendy A. Kellogg; John C. Thomas; Jonathan P. Brezin; Calvin Swart (CHI Extended Abstracts, 2007)

Web Access for Older Adults: Voice Browsing? - Vicki L. Hanson; John T. Richards; Chin Chin Lee (HCI (5), 2007)

Accessibility Works: Enhancing Web Accessibility in Firefox. - John T. Richards; Vicki L. Hanson; Jonathan P. Brezin; Calvin Swart; Susan Crayne; Mark Laff (HCI (7), 2007)

Cognitive and learning difficulties and how they affect access to IT systems. - Simeon Keates; Ray Adams; Cathy Bodine; Sara J. Czaja; Wayne Gordon; Peter Gregor; Emily Hacker; Vicki L. Hanson; John Kemp; Mark Laff; Clayton Lewis; Michael Pieper; et al. (Univers. Access Inf. Soc., 2007)

Browser Augmentation. - Vicki L. Hanson; John T. Richards; Calvin Swart (Web Accessibility, 2008)

Accessing the Web. - Vicki L. Hanson; John T. Richards; Simon Harper; Shari Trewin (The Universal Access Handbook, 2009)

Towards a tool for keystroke level modeling of skilled screen reading. - Shari Trewin; Bonnie E. John; John T. Richards; Calvin Swart; Jonathan P. Brezin; Rachel K. E. Bellamy; John C. Thomas (ASSETS, 2010)

Toward modeling auditory information seeking strategies on the web. - Shari Trewin; John T. Richards; Rachel K. E. Bellamy; Bonnie E. John; John C. Thomas; Calvin Swart; Jonathan P. Brezin (CHI Extended Abstracts, 2010)

Using CogTool to model programming tasks. - Rachel K. E. Bellamy; Bonnie E. John; John T. Richards; John Thomas (PLATEAU, 2010)

Designing for auditory web access: accessibility and cellphone users. - Shari Trewin; Rachel K. E. Bellamy; John C. Thomas; Jonathan P. Brezin; John T. Richards; Calvin Swart; Bonnie E. John (W4A, 2010)

Accessibility challenges and tool features: an IBM Web developer perspective. - Shari Trewin; Brian P. Cragun; Calvin Swart; Jonathan P. Brezin; John T. Richards (W4A, 2010)

Extending Predictive Models of Exploratory Behavior to Broader Populations. - Shari Trewin; John T. Richards; Rachel K. E. Bellamy; Bonnie E. John; Calvin Swart; David Sloan (HCI (5), 2011)

Sketching tools for ideation. - Rachel K. E. Bellamy; Michael Desmond; Jacquelyn Martino; Paul Matchen; Harold Ossher; John T. Richards; Calvin Swart (ICSE, 2011)

Web accessibility as a side effect. - John T. Richards; Kyle Montague; Vicki L. Hanson (ASSETS, 2012)

Understanding the role of age and fluid intelligence in information search. - Shari Trewin; John T. Richards; Vicki L. Hanson; David Sloan; Bonnie E. John; Calvin Swart; John C. Thomas (ASSETS, 2012)

Age-specific predictive models of human performance. - Shari Trewin; Bonnie E. John; John T. Richards; David Sloan; Vicki L. Hanson; Rachel K. E. Bellamy; John C. Thomas; Calvin Swart (CHI Extended Abstracts, 2012)

Enterprise context: a rich source of requirements for context-oriented programming. - Sam S. Adams; Suparna Bhattacharya; Bob Friedlander; John Gerken; Doug Kimelman; Jim Kraemer; Harold Ossher; John T. Richards; David M. Ungar; Mark N. Wegman (COP@ECOOP, 2013)

Sketching data: lessons learned from a formative user evaluation. - Jacquelyn Martino; Rachel K. E. Bellamy; Paul Matchen; Harold L. Ossher; John T. Richards; Calvin Swart (SIGGRAPH Mobile, 2013)

Progress on Website Accessibility? - Vicki L. Hanson; John T. Richards (ACM Trans. Web, 2013)

A decade of progress in parallel programming productivity. - John T. Richards; Jonathan P. Brezin; Calvin Swart; Christine A. Halverson (Commun. ACM, 2014)

Detecting Egregious Conversations between Customers and Virtual Agents. - Tommy Sandbank; Michal Shmueli-Scheuer; Jonathan Herzig; David Konopnicki; John T. Richards; David Piorkowski (NAACL-HLT, 2018)

AI Fairness 360: An Extensible Toolkit for Detecting, Understanding, and Mitigating Unwanted Algorithmic Bias. - Rachel K. E. Bellamy; Kuntal Dey; Michael Hind; Samuel C. Hoffman; Stephanie Houde; Kalapriya Kannan; Pranay Lohia; Jacquelyn Martino; Sameep Mehta; Aleksandra Mojsilovic; Seema Nagar; Karthikeyan Natesan Ramamurthy; et al. (CoRR, 2018)

One Explanation Does Not Fit All: A Toolkit and Taxonomy of AI Explainability Techniques. - Vijay Arya; Rachel K. E. Bellamy; Pin-Yu Chen; Amit Dhurandhar; Michael Hind; Samuel C. Hoffman; Stephanie Houde; Q. Vera Liao; Ronny Luss; Aleksandra Mojsilovic; Sami Mourad; Pablo Pedemonte; et al. (CoRR, 2019)

FactSheets: Increasing trust in AI services through supplier's declarations of conformity. - Matthew Arnold; Rachel K. E. Bellamy; Michael Hind; Stephanie Houde; Sameep Mehta; Aleksandra Mojsilovic; Ravi Nair; Karthikeyan Natesan Ramamurthy; Alexandra Olteanu; David Piorkowski; Darrell Reimer; John T. Richards; et al. (IBM J. Res. Dev., 2019)

AI Fairness 360: An extensible toolkit for detecting and mitigating algorithmic bias. - Rachel K. E. Bellamy; Kuntal Dey; Michael Hind; Samuel C. Hoffman; Stephanie Houde; Kalapriya Kannan; Pranay Lohia; Jacquelyn Martino; Sameep Mehta; Aleksandra Mojsilovic; Seema Nagar; Karthikeyan Natesan Ramamurthy; et al. (IBM J. Res. Dev., 2019)

Think Your Artificial Intelligence Software Is Fair? Think Again. - Rachel K. E. Bellamy; Kuntal Dey; Michael Hind; Samuel C. Hoffman; Stephanie Houde; Kalapriya Kannan; Pranay Lohia; Sameep Mehta; Aleksandra Mojsilovic; Seema Nagar; Karthikeyan Natesan Ramamurthy; John T. Richards; et al. (IEEE Softw., 2019)

Experiences with Improving the Transparency of AI Models and Services. - Michael Hind; Stephanie Houde; Jacquelyn Martino; Aleksandra Mojsilovic; David Piorkowski; John T. Richards; Kush R. Varshney (CHI Extended Abstracts, 2020)

AI explainability 360: hands-on tutorial. - Vijay Arya; Rachel K. E. Bellamy; Pin-Yu Chen; Amit Dhurandhar; Michael Hind; Samuel C. Hoffman; Stephanie Houde; Q. Vera Liao; Ronny Luss; Aleksandra Mojsilovic; Sami Mourad; Pablo Pedemonte; et al. (FAT*, 2020)

Business (mis)Use Cases of Generative AI. - Stephanie Houde; Vera Liao; Jacquelyn Martino; Michael J. Muller; David Piorkowski; John T. Richards; Justin D. Weisz; Yunfeng Zhang (HAI-GEN+user2agent@IUI, 2020)

A Methodology for Creating AI FactSheets. - John T. Richards; David Piorkowski; Michael Hind; Stephanie Houde; Aleksandra Mojsilovic (CoRR, 2020)

Towards evaluating and eliciting high-quality documentation for intelligent systems. - David Piorkowski; Daniel González; John T. Richards; Stephanie Houde (CoRR, 2020)

Quality Estimation & Interpretability for Code Translation. - Mayank Agarwal; Kartik Talamadupula; Stephanie Houde; Fernando Martinez 001; Michael J. Muller; John T. Richards; Steven I. Ross; Justin D. Weisz (CoRR, 2020)

AI Explainability 360: An Extensible Toolkit for Understanding Data and Machine Learning Models. - Vijay Arya; Rachel K. E. Bellamy; Pin-Yu Chen; Amit Dhurandhar; Michael Hind; Samuel C. Hoffman; Stephanie Houde; Q. Vera Liao; Ronny Luss; Aleksandra Mojsilovic; Sami Mourad; Pablo Pedemonte; et al. (J. Mach. Learn. Res., 2020)

AI Explainability 360 Toolkit. - Vijay Arya; Rachel K. E. Bellamy; Pin-Yu Chen; Amit Dhurandhar; Michael Hind; Samuel C. Hoffman; Stephanie Houde; Q. Vera Liao; Ronny Luss; Aleksandra Mojsilovic; Sami Mourad; Pablo Pedemonte; et al. (COMAD/CODS, 2021)

The Sanction of Authority: Promoting Public Trust in AI. - Bran Knowles; John T. Richards (FAccT, 2021)

How Data Scientists Improve Generated Code Documentation in Jupyter Notebooks. - Michael J. Muller; April Yi Wang; Steven I. Ross; Justin D. Weisz; Mayank Agarwal; Kartik Talamadupula; Stephanie Houde; Fernando Martinez 001; John T. Richards; Jaimie Drozdal; Xuye Liu; David Piorkowski; et al. (IUI Workshops, 2021)

Perfection Not Required? Human-AI Partnerships in Code Translation. - Justin D. Weisz; Michael J. Muller; Stephanie Houde; John T. Richards; Steven I. Ross; Fernando Martinez 001; Mayank Agarwal; Kartik Talamadupula (IUI, 2021)

Using Document Similarity Methods to create Parallel Datasets for Code Translation. - Mayank Agarwal; Kartik Talamadupula; Fernando Martinez 001; Stephanie Houde; Michael J. Muller; John T. Richards; Steven I. Ross; Justin D. Weisz (CoRR, 2021)

A Human-Centered Methodology for Creating AI FactSheets. - John T. Richards; David Piorkowski; Michael Hind; Stephanie Houde; Aleksandra Mojsilovic; Kush R. Varshney (IEEE Data Eng. Bull., 2021)

AI Explainability 360: Impact and Design. - Vijay Arya; Rachel K. E. Bellamy; Pin-Yu Chen; Amit Dhurandhar; Michael Hind; Samuel C. Hoffman; Stephanie Houde; Q. Vera Liao; Ronny Luss; Aleksandra Mojsilovic; Sami Mourad; Pablo Pedemonte; et al. (AAAI, 2022)

Opportunies for Generative AI in UX Modernization 81-91. - Stephanie Houde; Steven I. Ross; Michael J. Muller; Mayank Agarwal; Fernando Martinez 001; John T. Richards; Kartik Talamadupula; Justin D. Weisz (IUI Workshops, 2022)

Drinking Chai with Your (AI) Programming Partner: A Design Fiction about Generative AI for Software Engineering 107-122. - Michael J. Muller; Steven I. Ross; Stephanie Houde; Mayank Agarwal; Fernando Martinez 001; John T. Richards; Kartik Talamadupula; Justin D. Weisz (IUI Workshops, 2022)

Better Together? An Evaluation of AI-Supported Code Translation. - Justin D. Weisz; Michael J. Muller; Steven I. Ross; Fernando Martinez 001; Stephanie Houde; Mayank Agarwal; Kartik Talamadupula; John T. Richards (IUI, 2022)

Evaluating a Methodology for Increasing AI Transparency: A Case Study. - David Piorkowski; John T. Richards; Michael Hind (CoRR, 2022)

The Many Facets of Trust in AI: Formalizing the Relation Between Trust and Fairness, Accountability, and Transparency. - Bran Knowles; John T. Richards; Frens Kroeger (CoRR, 2022)

Humble Machines: Attending to the Underappreciated Costs of Misplaced Distrust. - Bran Knowles; Jason D'Cruz; John T. Richards; Kush R. Varshney (CoRR, 2022)

Quantitative AI Risk Assessments: Opportunities and Challenges. - David Piorkowski; Michael Hind; John T. Richards (CoRR, 2022)

Trustworthy AI and the Logics of Intersectional Resistance. - Bran Knowles; Jasmine Fledderjohann; John T. Richards; Kush R. Varshney (FAccT, 2023)

Humble AI. - Bran Knowles; Jason D'Cruz; John T. Richards; Kush R. Varshney (Commun. ACM, 2023)

Language Models in Dialogue: Conversational Maxims for Human-AI Interactions. - Erik Miehling; Manish Nagireddy; Prasanna Sattigeri; Elizabeth Daly; David Piorkowski; John T. Richards (EMNLP (Findings), 2024)

Agentic AI Needs a Systems Theory. - Erik Miehling; Karthikeyan Natesan Ramamurthy; Kush R. Varshney; Matthew Riemer; Djallel Bouneffouf 001; John T. Richards; Amit Dhurandhar; Elizabeth M. Daly; Michael Hind; Prasanna Sattigeri; Dennis Wei; Ambrish Rawat; et al. (CoRR, 2025)

AI Risk Atlas: Taxonomy and Tooling for Navigating AI Risks and Resources. - Frank Bagehorn; Kristina Brimijoin; Elizabeth M. Daly; Jessica He; Michael Hind; Luis Garcés-Erice; Christopher Giblin; Ioana Giurgiu; Jacquelyn Martino; Rahul Nair; David Piorkowski; Ambrish Rawat; et al. (CoRR, 2025)

Developing a Risk Identification Framework for Foundation Model Uses. - David Piorkowski; Michael Hind; John T. Richards; Jacquelyn Martino (CoRR, 2025)

Who's Sorry Now: User Preferences Among Rote, Empathic, and Explanatory Apologies from LLM Chatbots. - Zahra Ashktorab; Alessandra Buccella; Jason D'Cruz; Zoe Fowler; Andrew Gill; Kei Yan Leung; P. D. Magnus; John T. Richards; Kush R. Varshney (CoRR, 2025)