Evaluating Internet resources: Identity, affiliation, and cognitive authority in a networked world. - John W. Fritch; Robert L. Cromwell (J. Assoc. Inf. Sci. Technol., 2001)

The Emerging Reference Paradigm: A Vision of Reference Services in a Complex Information Environment. - John W. Fritch; Scott B. Mandernack (Libr. Trends, 2001)

Heuristics, tools, and systems for evaluating Internet information: helping users assess a tangled Web. - John W. Fritch (Online Inf. Rev., 2003)