Evaluating desktop video conferencing for distance learning. - Jonathan K. Kies; Robert C. Williges; Mary Beth Rosson (Comput. Educ., 1997)

User and Task Analysis for Interace Design, by JoAnn T. Hackos and Janice C. Redish. - Jonathan K. Kies (J. Am. Soc. Inf. Sci., 1998)

Coordinating Computer-Supported Cooperative Work: A Review of Research Issues and Strategies. - Jonathan K. Kies; Robert C. Williges; Mary Beth Rosson (J. Am. Soc. Inf. Sci., 1998)