Use of a discrete-event simulation in a Kaizen event: A case study in healthcare. - Chantal Baril; Viviane Gascon; Jonathan Miller 005; Nadine Côté (Eur. J. Oper. Res., 2016)

The importance of considering resource's tasks when modeling healthcare services with discrete-event simulation: an approach using work sampling method. - ChanChantall Baril; Viviane Gascon; Jonathan Miller 005; C. Bounhol (J. Simulation, 2017)