The Effect of Payment Schemes on Inventory Decisions: The Role of Mental Accounting. - Li Chen 030; A. Gürhan Kök; Jordan D. Tong (Manag. Sci., 2013)

Biased Judgment in Censored Environments. - Daniel C. Feiler; Jordan D. Tong; Richard P. Larrick (Manag. Sci., 2013)

Supply Chain Planning for Random Demand Surges: Reactive Capacity and Safety Stock. - Lu Huang; Jing-Sheng Song 001; Jordan D. Tong (Manuf. Serv. Oper. Manag., 2016)

A Behavioral Model of Forecasting: Naive Statistics on Mental Samples. - Jordan D. Tong; Daniel C. Feiler (Manag. Sci., 2017)

Admission Control Biases in Hospital Unit Capacity Management: How Occupancy Information Hurdles and Decision Noise Impact Utilization. - Song-Hee Kim; Jordan D. Tong; Carol Peden (Manag. Sci., 2020)

Mean Service Metrics: Biased Quality Judgment and the Customer-Server Quality Gap. - Robert J. Batt; Jordan D. Tong (Manuf. Serv. Oper. Manag., 2020)

Modeling Payment Timing in Multiechelon Inventory Systems with Applications to Supply Chain Coordination. - Jordan D. Tong; Gregory A. DeCroix; Jing-Sheng Song 001 (Manuf. Serv. Oper. Manag., 2020)

How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing. - Gregory A. DeCroix; Xiaoyang Long; Jordan D. Tong (Oper. Res., 2021)

Eliciting Human Judgment for Prediction Algorithms. - Rouba Ibrahim; Song-Hee Kim; Jordan D. Tong (Manag. Sci., 2021)

From Noise to Bias: Overconfidence in New Product Forecasting. - Daniel C. Feiler; Jordan D. Tong (Manag. Sci., 2022)

A Replication Study of Operations Management Experiments in Management Science. - Andrew M. Davis; Blair Flicker; Kyle Hyndman; Elena Katok; Samantha M. Keppler; Stephen Leider; Xiaoyang Long; Jordan D. Tong (Manag. Sci., 2023)

Admission Control Bias and Path-Dependent Feedback Under Diagnosis Uncertainty. - Song-Hee Kim; Jordan D. Tong (Manuf. Serv. Oper. Manag., 2024)