Impact of Performance-Based Contracting on Product Reliability: An Empirical Analysis. - Jose A. Guajardo; Morris A. Cohen; Sang-Hyun Kim; Serguei Netessine (Manag. Sci., 2012)

Service Competition and Product Quality in the U.S. Automobile Industry. - Jose A. Guajardo; Morris A. Cohen; Serguei Netessine (Manag. Sci., 2016)

Third-Party Ownership Business Models and the Operational Performance of Solar Energy Systems. - Jose A. Guajardo (Manuf. Serv. Oper. Manag., 2018)

Service Differentiation and Operating Segments: A Framework and an Application to After-Sales Services. - Jose A. Guajardo; Morris A. Cohen (Manuf. Serv. Oper. Manag., 2018)

Business Models in the Sharing Economy: Manufacturing Durable Goods in the Presence of Peer-to-Peer Rental Markets. - Vibhanshu Abhishek; Jose A. Guajardo; Zhe Zhang 052 (Inf. Syst. Res., 2021)