System of Indicators in the Innovation Management: Business Intelligence Applied to Tourism. - Dayana Lozada; Francisco Araque; Jose Manuel Castillo; Alberto Salguero; Cecilia Delgado; Marcia Noda; Gilberto Hernández (WSKS (2), 2010)

Fuzzy Logic for the Performance Assessment of the Innovation Management in Tourism. - Dayana Lozada; Jose Manuel Castillo; Alberto Salguero; Francisco Araque; Cecilia Delgado; Marcia Noda; Gilberto Hernández (EUROCAST (1), 2011)