A Prototype for Supporting Novices in Collaborative Business Process Modeling Using a Tablet Device. - Christian Thomas Ritter; Josef-Michael Schwaiger; Florian Johannsen (DESRIST, 2015)

Assessing the accuracy of Sentiment Analysis of Social Media Posts at Small and Medium-Sized Enterprises in Southern Germany. - Josef-Michael Schwaiger; Markus Lang; Christian Thomas Ritter; Florian Johannsen (ECIS, 2016)

UR SMART: Social Media Analysis Research Toolkit. - Florian Johannsen; Josef-Michael Schwaiger; Markus Lang; Susanne Leist (ICIS, 2016)

"What does the Customer Want to Tell US?" an Automated Classification Approach for Social Media Posts at Small and Medium-Sized Enterprises. - Josef-Michael Schwaiger; Markus Lang; Florian Johannsen; Susanne Leist (ECIS, 2017)

Measuring the Success of Social Media: Matching Identified Success Factors to Social Media KPIs. - Timo Hammerl; Susanne Leist; Josef-Michael Schwaiger (HICSS, 2019)

UR: SMART-A tool for analyzing social media content. - Josef-Michael Schwaiger; Timo Hammerl; Florian Johannsen; Susanne Leist (Inf. Syst. E Bus. Manag., 2021)