ISO 9001 diffusion analysis according to activity sectors. - Josep Llach; Frederic Marimon Viadiu; Merce Bernardo (Ind. Manag. Data Syst., 2010)

Building loyalty through functional and hedonic quality. - María del Mar Alonso-Almeida; Merce Bernardo; Josep Llach; Frederic Marimon Viadiu (Ind. Manag. Data Syst., 2014)

Effects of quality management on hospitality performance in different contexts. - Josep Llach; María del Mar Alonso-Almeida; Jordi Martí; Alfredo Rocafort (Ind. Manag. Data Syst., 2016)

CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services. - Frederic Marimon; Josep Llach; María del Mar Alonso-Almeida; Marta Mas Machuca (Int. J. Inf. Manag., 2019)

Innovative behaviour and the performance of technology-based knowledge-intensive business services: an empirical study. - Xavier Amores Bravo; Anna Arbussà; Andrea Bikfalvi; Josep Llach; Marc Saez (Int. J. Serv. Technol. Manag., 2020)

"Do technologies really affect that much? exploring the potential of several industry 4.0 technologies in today's lean manufacturing shop floors". - Antonio Sartal; Josep Llach; Fernando León-Mateos (Oper. Res., 2022)

REMOTE: First insights into assessing and evaluating remote learning practices in STEM. - Martí Casadesús; Josep Llach; Víctor Matos; Marc Pons 003 (ISM, 2023)

Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach. - Nahuel Ignacio Depino-Besada; Antonio Sartal; Fernando León-Mateos; Josep Llach (Bus. Process. Manag. J., 2025)