Building Task-Specific Interfaces to High Volume Conversational Data. - Loren G. Terveen; William C. Hill; Brian Amento; David W. McDonald; Josh Creter (CHI, 1997)

Phoaks: A System for Sharing Recommendations. - Loren G. Terveen; William C. Hill; Brian Amento; David W. McDonald; Josh Creter (Commun. ACM, 1997)