An analysis of students' spontaneous computer-mediated help seeking: A step toward the design of ecologically valid supporting tools. - Minna Puustinen; Olga Volckaert-Legrier; Danièle Coquin; Josie Bernicot (Comput. Educ., 2009)

How do skilled and less-skilled spellers write text messages? A longitudinal study. - Josie Bernicot; Antonine Goumi; Alain Bert-Erboul; Olga Volckaert-Legrier (J. Comput. Assist. Learn., 2014)

Naturally occurring help-seeking exchanges on a homework help forum. - Minna Puustinen; Josie Bernicot; Olga Volckaert-Legrier; Michael J. Baker 001 (Comput. Educ., 2015)