Study of Business Strategies in the Digital Economy. - Joung Yeon Kim (AMCIS, 2005)

Service Encounters and Relationships: Buyer-Supplier Interactions in Online Service Marketplaces. - Joung Yeon Kim; Eric Wulf (AMCIS, 2009)

Yield management of workforce for IT service providers. - Joung Yeon Kim; Kemal Altinkemer; Arnab Bisi (Decis. Support Syst., 2012)