Making sense of step-by-step procedures. - Michaël F. Steehouder; Joyce Karreman; Nicole Ummelen (SIGDOC, 2000)

Designing Government Portal Navigation Around Citizens' Needs. - Rob Klaassen; Joyce Karreman; Thea van der Geest (EGOV, 2006)

The new face of procedural content: a real world approach. - Connie Douglass-Olberg; David Farkas; Michaël F. Steehouder; Joyce Karreman; David E. Kieras; Axel Roesler; Ninad Dalal; Ryan Baker 002; David Brunet (CHI Extended Abstracts, 2008)

Use and effect of motivational elements in user instructions: What we do and don't know. - Joyce Karreman; Nicole Loorbach (IPCC, 2013)

Verification Steps and Personal Stories in an Instruction Manual for Seniors: Effects on Confidence, Motivation, and Usability. - Nicole Loorbach; Joyce Karreman; Michaël F. Steehouder (IEEE Trans. Prof. Commun., 2013)

How to design work related information for low-literate employees? - Joyce Karreman; Nienke D. Van Norel; Ellen Uiters; Desirée J. M. A. Beaujean (IPCC, 2014)

Participatory eHealth development to support nurses in antimicrobial stewardship. - Jobke Wentzel; Lex van Velsen; Maarten van Limburg; Nienke de Jong; Joyce Karreman; Ron M. G. Hendrix; Julia Elisabeth Wilhelmina Cornelia van Gemert-Pijnen (BMC Medical Informatics Decis. Mak., 2014)

The Effects of Different Parts of the Annual Report on Potential Investors' Attitudes Towards the Company and on the Corporate Reputation. - Joyce Karreman; Menno de Jong; Stefan Hofmans (IEEE Trans. Prof. Commun., 2014)

Health care workers' compliance with hand hygiene regulations: Positive effects of a poster. - Joyce Karreman; Femke Berendsen; Bert Pol; Hilde Dorman (IPCC, 2015)

Validation of the Instructional Materials Motivation Survey (IMMS) in a self-directed instructional setting aimed at working with technology. - Nicole Loorbach; Oscar Peters; Joyce Karreman; Michaël F. Steehouder (Br. J. Educ. Technol., 2015)

TecCOMFrame: A competence framework for technical communication. - Yvonne Cleary; Joyce Karreman; Sissi Closs; Zygmunt Drazek; Jan Engberg; Voichita Ghenghea; Birgitta Meex; Patricia Minacori; Julia Müller; Daniela Straub (ProComm, 2017)

Storytelling: The effects of corporate stories on the appreciation of organizations. - Anique J. Scheerder; Joyce Karreman; Menno de Jong (ProComm, 2017)

TecCOMFrame: Developing Prototype Technical Communication Curricula. - Joyce Karreman; Yvonne Cleary; Sissi Closs; Zygmunt Drazek; Jan Engberg; Voichita Ghenghea; Birgitta Meex; Patricia Minacori; Julia Müller; Daniela Straub (ProComm, 2018)

Entertaining or Functional: An Analysis of Visuals in Chinese and Western Household Appliance Manuals. - Qian Li 025; Joyce Karreman; Menno D. T. de Jong (ProComm, 2018)

Instructional Videos for Seniors over 75: The Effects of Addressing Potential Errors in User Instructions. - Marianne Scheepens; Joyce Karreman; Menno de Jong (ProComm, 2018)

Users' Personal Conceptions of Usability and User Experience of Electronic and Software Products. - Tim R. Haaksma; Menno D. T. de Jong; Joyce Karreman (IEEE Trans. Prof. Commun., 2018)

Workshop: Curriculum Development for Technical Communication in a Digitalized World Based on the TecCOMFrame Competence Framework. - Yvonne Cleary; Joyce Karreman; Birgitta Meex; Sissi Closs (ProComm, 2019)

Beyond Clippy's Counsel: Word Processor Feature Underuse among the Digital Generation. - Ruud S. Jacobs; Joyce Karreman; Jitske Botma (ProComm, 2019)

Chinese Technical Communicators' Opinions on Cultural Differences between Chinese and Western User Manuals. - Qian Li 025; Joyce Karreman; Menno de Jong (ProComm, 2019)

Cultural Differences Between Chinese and Western User Instructions: A Content Analysis of User Manuals for Household Appliances. - Qian Li 025; Menno D. T. de Jong; Joyce Karreman (IEEE Trans. Prof. Commun., 2020)

Workshop: Optimal Feedback for Students: How to Implement Feedback Mechanisms in Education that Respond to Students' Needs? - Anna Bos-Nehles; Alieke Mattia van Dijk; Veronica Junjan; Joyce Karreman; lpek Seyran Topan (ProComm, 2022)

Cultural Differences in Web Design on Chinese and Western Websites: A Literature Review. - Yaxing Li; Joyce Karreman; Menno de Jong (ProComm, 2022)

Successful Problem-Solving in User Support Forums: A Study Aimed at Identifying Post and Thread Characteristics. - Marlindah Jozevel Adriaansz; Joyce Karreman (ProComm, 2024)

Looks matter! A Comparative Analysis of Image Use on Chinese and Western Municipal Websites. - Yaxing Li; Joyce Karreman; Menno de Jong (ProComm, 2024)

Workshop: Building Bridges toward Publication in the Transactions. - Mason Pellegrini; George F. Hayhoe; Joyce Karreman; Adam Strantz; Josephine N. Walwema; Xiaobo Belle Wang (ProComm, 2024)