Gate-Based Rules for Extracting Attribute Values. - Juan Carlos Blandón Andrade; Carlos Mario Zapata Jaramillo (Computación y Sistemas, 2021)

Complaint Process Management in an Electric Power Company. - Juan Carlos Blandón Andrade; Alejandro Castaño-Toro; Alejandro Morales-Ríos; Nilton Tangarife (Computación y Sistemas (CyS), 2024)

Computational Methods for Information Processing from Natural Language Complaint Processes - A Systematic Review. - Juan Carlos Blandón Andrade; Alejandro Castaño-Toro; Alejandro Morales-Ríos; D. Orozco Ospina (Comput., 2025)