Managing logistics customer service under uncertainty: An integrative fuzzy Kano framework. - Raquel Flórez López; Juan Manuel Ramon-Jeronimo (Inf. Sci., 2012)

Modelling credit risk with scarce default data: on the suitability of cooperative bootstrapped strategies for small low-default portfolios. - Raquel Flórez López; Juan Manuel Ramon-Jeronimo (J. Oper. Res. Soc., 2014)

Enhancing accuracy and interpretability of ensemble strategies in credit risk assessment. A correlated-adjusted decision forest proposal. - Raquel Flórez López; Juan Manuel Ramon-Jeronimo (Expert Syst. Appl., 2015)