Fitting Grey Relation Model for the Performance of E-government Service: The Case of Kaohsiung City Service On-Line System in Taiwan. - Tien-Chin Wang; Echo Huang; Hsing-Hui Yang; Juh-Cheng Yang (NPC Workshops, 2008)

Improvement of e-government service process via a grey relation agent mechanism. - Hsing-Hui Yang; Jenn-Long Liu; Michael C. S. Chang; Juh-Cheng Yang (Expert Syst. Appl., 2012)