Supporting empathy in business process simulation with scenarios. - Anna Salmi; Juha Kronqvist; Päivi Pöyry-Lassila (MindTrek, 2010)

Co-designing (with) organizations: human-centeredness, participation and embodiment in organizational development. - Juha Kronqvist; Anna Salmi (DPPI, 2011)

Supporting Empathetic Boundary Spanning in Participatory Workshops with Scenarios and Personas. - Anna Salmi; Päivi Pöyry-Lassila; Juha Kronqvist (Int. J. Ambient Comput. Intell., 2012)