Investigating the State of User Involvement in Practice. - Juho Heiskari; Laura Lehtola (APSEC, 2009)

Transforming a Software Product Company into a Service Business: Case Study at F-Secure. - Marko Komssi; Marjo Kauppinen; Juho Heiskari; Matti Ropponen (COMPSAC (1), 2009)

Bridging the Gap Between Usability and Requirements Engineering. - Juho Heiskari; Marjo Kauppinen; Mikael Runonen; Tomi Männistö (RE, 2009)

Experiences from the Launch of a New International Master's Program in Service Design and Engineering. - Juho Heiskari; Mika Helenius (ICSS, 2010)