A Telecom-Domain Online Customer Service Assistant Based on Question Answering with Word Embedding and Intent Classification. - Jui-Yang Wang; Min-Feng Kuo; Jen-Chieh Han; Chao-Chuang Shih; Chun-Hsun Chen; Po-Ching Lee; Richard Tzong-Han Tsai (IJCNLP (System Demonstrations), 2017)