Voice-based Conversational UX Studies and Design. - Stuart Reeves; Martin Porcheron; Joel E. Fischer; Heloisa Candello; Donald McMillan; Moira McGregor; Robert J. Moore; Rein Ove Sikveland; Alex S. Taylor; Julia Velkovska; Moustafa Zouinar (CHI Extended Abstracts, 2018)

When an emotional robot meets real customers Exploring HRI in a customer relationship setting. - Julia Velkovska (MuC (Workshopband), 2019)