Service Architecture and Modularity. - Christopher A. Voss; Juliana Hsuan (Decis. Sci., 2009)

Service Science: The Opportunity to Re-think What We Know About Service Design. - Christopher A. Voss; Juliana Hsuan (The Science of Service Systems, 2011)

Introduction to Innovation WITHIN and ACROSS Borders: A Review and Future Directions. - Janice E. Carrillo; Cheryl T. Druehl; Juliana Hsuan (Decis. Sci., 2015)

Growth Through Franchises in Knowledge-Intensive Industries: Interplay of Routine Program and Expansion Mode. - Moren Lévesque; Young Rok Choi; Juliana Hsuan (IEEE Trans. Engineering Management, 2019)

From technology enablers to circular economy: Data-driven understanding of the overview of servitization and product-service systems in Industry 4.0. - Minjun Kim; Chiehyeon Lim; Juliana Hsuan (Comput. Ind., 2023)

Operations & Supply Chain Management: Principles and Practice. - Fotios Petropoulos; Henk Akkermans; O. Zeynep Aksin; Imran Ali; Mohamed Zied Babai; Ana Barbosa-Póvoa; Olga Battaïa; Maria Besiou; Nils Boysen; Stephen Brammer; Alistair Brandon-Jones; Dirk Briskorn; et al. (CoRR, 2025)