An empirical investigation of memory for routes through menu structures. - Juliet Richardson; Andrew Howes 001; Stephen J. Payne (INTERACT, 1997)

Enhancing the usability of usability design tools: The case of information requirements specification. - Juliet Richardson; Thomas C. Ormerod (INTERACT, 1997)

The Role of Task Analysis in Capturing Requirements for Interface Design. - Juliet Richardson; Thomas C. Ormerod; Andrew Shepherd (Interact. Comput., 1998)