Semantics between customers and providers: The relation between product descriptions, reviews, and customer satisfaction in E-commerce. - Carlos A. Rodriguez-Diaz; Sergio Jiménez 001; Daniel Bejarano; Julio A. Bernal-Chávez; Alexander F. Gelbukh (CoRR, 2022)

Measuring semantic gap between user-generated content and product descriptions through compression comparison in e-commerce. - Carlos A. Rodriguez-Diaz; Sergio Jiménez 001; Daniel Bejarano; Julio A. Bernal-Chávez; Alexander F. Gelbukh (Inf. Sci., 2023)