Estimation of FAQ Knowledge Bases by Introducing Measurements. - Jun Harada; Masao Fuketa; El-Sayed Atlam; Toru Sumitomo; Wataru Hiraishi; Jun-ichi Aoe (KES (2), 2006)

Estimation of FAQ knowledge bases by using semantic expressions for questions and answers. - Jun Harada; Masao Fuketa; Kazuhiro Morita; Toru Sumitomo; Wataru Hiraishi; El-Sayed Atlam; Jun-ichi Aoe (Int. J. Comput. Appl. Technol., 2008)