Trust without touch: jump-start trust with social chat. - Jun Zheng 011; Nathan Bos; Judith S. Olson; Gary M. Olson (CHI Extended Abstracts, 2001)

Trust without touch: jumpstarting long-distance trust with initial social activities. - Jun Zheng 011; Elizabeth S. Veinott; Nathan Bos; Judith S. Olson; Gary M. Olson (CHI, 2002)