Performance Evaluation of Call Center Agents by Neural Networks. - Hui-Huang Hsu; Te-Chan Chen; Wei-Tsung Chan; Jung-Kuei Chang (AINA Workshops, 2016)

Curriculum Design - A Data-Driven Approach. - Jung-Kuei Chang; Nai-Lung Tsao; Chin-Hwa Kuo; Hui-Huang Hsu (IIAI-AAI, 2016)

Identification of Negative Comments on Internet Forums. - Jung-Kuei Chang; Wei-Yun Hsu; Te-Chan Chen; Hui-Huang Hsu (IMIS, 2016)

Indoor localization and navigation using smartphone sensory data. - Hui-Huang Hsu; Jung-Kuei Chang; Wei-Jan Peng; Timothy K. Shih; Tun-Wen Pai; Ka Lok Man (Ann. Oper. Res., 2018)