Developing an Instrument for Measuring User Satisfaction with Knowledge Management Systems. - Chorng-Shyong Ong; Jung-Yu Lai (HICSS, 2004)

Factors affecting engineers' acceptance of asynchronous e-learning systems in high-tech companies. - Chorng-Shyong Ong; Jung-Yu Lai; Yi-Shun Wang (Inf. Manag., 2004)

An Understanding of Power Issues Influencing Employees' Acceptance of KMS: An Empirical Study of Taiwan Semiconductor Manufacturing Companies. - Chorng-Shyong Ong; Jung-Yu Lai; Yu-Min Wang; Shang-Wei Wang (HICSS, 2005)

Factors Influencing Employees' Usage Behavior of KMS in e-business. - Jung-Yu Lai; Chorng-Shyong Ong; Chun-Chieh Yang; Wei-Shi Tang (PACIS, 2005)

Exploring the effects of dependability on enterprise applications success in e-business. - Jung-Yu Lai; Chun-Chieh Yang; Wei-Shi Tang (CPR, 2006)

Gender differences in perceptions and relationships among dominants of e-learning acceptance. - Chorng-Shyong Ong; Jung-Yu Lai (Comput. Hum. Behav., 2006)

Assessment of employees' perceptions of service quality and satisfaction with e-business. - Jung-Yu Lai (Int. J. Hum. Comput. Stud., 2006)

Nested Difference Tests for Examining Effects of Dependability on Enterprise Applications Success in E-Business. - Jung-Yu Lai; Chun-Chieh Yang (HICSS, 2007)

Measuring user satisfaction with knowledge management systems: scale development, purification, and initial test. - Chorng-Shyong Ong; Jung-Yu Lai (Comput. Hum. Behav., 2007)

How Knowledge Map and Personalization Affect Effectiveness of KMS in High-Tech Firms. - Jung-Yu Lai; Chao-Te Wang; Chun-Yi Chou (HICSS, 2008)

What factors drive corporate customer satisfaction with e-banking services. - Ching-Tsung Lin; Jung-Yu Lai (PACIS, 2008)

A strategic approach of internal service quality for improving employees' job satisfaction in e-business. - Jung-Yu Lai; Chun-Yi Chou (CPR, 2008)

Assessing and managing employee readiness for embracing e-business. - Jung-Yu Lai; Chorng-Shyong Ong; Chun-Chieh Yang; Chao-Te Wang (CPR, 2008)

How reward, computer self-efficacy, and perceived power security affect knowledge management systems success: An empirical investigation in high-tech companies. - Jung-Yu Lai (J. Assoc. Inf. Sci. Technol., 2009)

Measuring e-business dependability: The employee perspective. - Jung-Yu Lai; Wei-Heng Chen (J. Syst. Softw., 2009)

User attitudes toward dedicated e-book readers for reading: the effect of convenience, compatibility, and media richness. - Jung-Yu Lai; Chih-Yen Chang (Online Inf. Rev., 2011)

Understanding acceptance of dedicated e-textbook applications for learning: involving Taiwanese university students. - Jung-Yu Lai; Khire Rushikesh Ulhas (Electron. Libr., 2012)

An empirical study of consumer switching behaviour towards mobile shopping: a Push-Pull-Mooring model. - Jung-Yu Lai; Sutapa Debbarma; Khire Rushikesh Ulhas (Int. J. Mob. Commun., 2012)

Impacts of employee participation and trust on e-business readiness, benefits, and satisfaction. - Jung-Yu Lai; Chih-Wei Kan; Khire Rushikesh Ulhas (Inf. Syst. E Bus. Manag., 2013)

Factors Driving Value Creation in Online B2B Banking. - Jung-Yu Lai; Khire Rushikesh Ulhas; Ching-Tsung Lin; Chorng-Shyong Ong (J. Glob. Inf. Manag., 2013)

Assessing and managing e-commerce service convenience. - Jung-Yu Lai; Khire Rushikesh Ulhas; Jian-Da Lin (Inf. Syst. Frontiers, 2014)

E-SERVCON and E-Commerce Success: Applying the DeLone & McLean Model. - Jung-Yu Lai (J. Organ. End User Comput., 2014)

Impacts of collaborative IS on software development project success in Indian software firms: a service perspective. - Khire Rushikesh Ulhas; Jung-Yu Lai; Juite Wang (Inf. Syst. E Bus. Manag., 2016)

Exploring the impacts of perceived e-collaboration service convenience on new product development in Taiwanese IC design companies. - Jung-Yu Lai; Juite Wang (Inf. Technol. Manag., 2018)

Evaluating blockchain technology for reducing supply chain risks. - Jung-Yu Lai; Juite Wang; Yi-Hsuan Chiu (Inf. Syst. E Bus. Manag., 2021)

Aligning strategy with knowledge management system for improving innovation and business performance. - Jung-Yu Lai; Juite Wang; Khire Rushikesh Ulhas; Cheng-Han Chang (Technol. Anal. Strateg. Manag., 2022)

Social media analytics for mining customer complaints to explore product opportunities. - Juite Wang; Jung-Yu Lai; Yi-Hsuan Lin (Comput. Ind. Eng., 2023)

How channel integration and customer experience touchpoints affect omnichannel shopping behaviours. - Jung-Yu Lai; Yu-Xin Chen; Yen-Ching He (Int. J. Mob. Commun., 2023)