Performance assessment in an interactive call center workforce simulation. - Jungmok Ma; Namhun Kim; Ling Rothrock (Simul. Model. Pract. Theory, 2011)

Multi-Attribute Utility Theory Based K-Means Clustering Applications. - Jungmok Ma (Int. J. Data Warehous. Min., 2017)

Robust optimal usage modeling of product systems for environmental sustainability. - Jungmok Ma (J. Comput. Des. Eng., 2019)

Multicriteria decision analysis framework for part orientation analysis in additive manufacturing. - Kasin Ransikarbum; Rapeepan Pitakaso; Namhun Kim; Jungmok Ma (J. Comput. Des. Eng., 2021)