Ditching labor-intensive paper-based processes: process automation in a Czech insurance company. - Jan Marek; Kurt Blümlein; Jürgen Neubauer; Charlotte Wehking (BPM (Industry Forum), 2019)

Identification and Characterization of Entrepreneurship Related Touchpoints in Student Customer Journeys. - Jürgen Neubauer; Martin Glinik; Mario Fallast (ICL (1), 2022)