How does Omnichannel Integration Quality Affect Consumers' Stickiness Intention. - Eugenia Y. Huang; Sheng Wei Lin; Kai-Teng Cheng (HICSS, 2019)

Understanding organizational reputation formation in mobile commerce. - Sheng Wei Lin; Eugenia Y. Huang; Kai-Teng Cheng (Electron. Commer. Res. Appl., 2022)

A binding tie: why do customers stick to omnichannel retailers? - Sheng-Wei Lin; Eugenia Y. Huang; Kai-Teng Cheng (Inf. Technol. People, 2023)

Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores. - Sheng-Wei Lin; Shin-Yuan Hung; Kai-Teng Cheng (Decis. Support Syst., 2025)