Towards Intelligent Process Support for Customer Service Desks: Extracting Problem Descriptions from Noisy and Multi-lingual Texts. - Jana Koehler; Etienne Fux; Florian A. Herzog; Dario Lötscher; Kai Waelti; Roland Imoberdorf; Dirk Budke (Business Process Management Workshops, 2017)

Cable tree wiring - benchmarking solvers on a real-world scheduling problem with a variety of precedence constraints. - Jana Koehler; Josef Bürgler; Urs Fontana; Etienne Fux; Florian A. Herzog; Marc Pouly; Sophia Saller; Anastasia Salyaeva; Peter Scheiblechner; Kai Waelti (Constraints An Int. J., 2021)