The Effect of COVID-19 on Tourism Affection: A Pleasure-Arousal-Dominance Framework Perspective. - Kailin Zhou; Zhong Yao; Wuhuan Xu (CISP-BMEI, 2022)

Sentiment Analysis of Tourism Online Reviews Using the Deep Learning Method Based on BiLSTM. - Kailin Zhou; Zhong Yao; Wuhuan Xu; Jiaqi Wang (WHICEB, 2022)

Analysis of Customer Satisfaction in Tourism Services Based on the Kano Model. - Kailin Zhou; Zhong Yao (Syst., 2023)