Mobile messaging in floating appointments: Cutting queues and personalising patient care. - Kaisu Juntunen (Wireless Days, 2008)

Self-care Portal as a Trigger for a Work Process Change: A Case from Finland. - Kaisu Juntunen; Raija Halonen (MCIS, 2012)

Seeking efficiency and productivity in health care. - Raija Halonen; Olli Martikainen; Kaisu Juntunen; Valeriy Naumov (AMCIS, 2014)