Product redesign considering the sensitivity of customer satisfaction. - Kaixin Sha; Yupeng Li; Zhihua Zhao; Na Zhang (Artif. Intell. Eng. Des. Anal. Manuf., 2022)

Identification and evaluation of competitive products based on online user-generated content. - Yanan Dong; Yupeng Li; Jin Cao; Na Zhang; Kaixin Sha (Expert Syst. Appl., 2023)

Modelling the dynamics of customer requirements considering their lability and sensitivity in product development. - Kaixin Sha; Yupeng Li; Yanan Dong; Na Zhang (Adv. Eng. Informatics, 2024)