Redesigning Work with Dual Information Systems: The Work Process Benchmarking Service. - Timo Käkölä; Kalle I. Koota (HICSS (3), 1996)

Redesigning Computer-Supported Work Processes with Dual Information Systems: The Work Process Benchmarking Service. - Timo Käkölä; Kalle I. Koota (J. Manag. Inf. Syst., 1999)

Dual Information Systems: Supporting Organizational Working and Learning by Making Organizational Memory Transparent. - Timo K. Käkölä; Kalle I. Koota (J. Organ. Comput. Electron. Commer., 1999)