Effective Online Privacy Policies. - Sharman Lichtenstein; Paula M. C. Swatman; Kanchan Babu (ACIS, 2002)

Adding Value to Online Privacy for Consumers: Remedying Deficiences in Online Privacy Policies with an Holistic Approac. - Sharman Lichtenstein; Paula M. C. Swatman; Kanchan Babu (HICSS, 2003)