Sequential classification method for open-ended questionnaire data based on category classification sample. - Kaoru Iida; Keisuke Negoro; Hiroaki Oiso; Masanori Akiyoshi (IADIS AC (1), 2009)

A Classification Method of Inquiry e-Mails for Describing FAQ with Self-configured Class Dictionary. - Koichi Iwai; Kaoru Iida; Masanori Akiyoshi; Norihisa Komoda (DCAI, 2010)