Bridging the Service Gap: Branch Managers Talk about Social Workers in Public Libraries. - Brittany Baum; Melissa R. Gross; Don L. Latham Jr.; Lauren Crabtree; Karen A. Randolph (Public Libr. Q., 2023)

Social Workers in the Stacks: Public librarians' Perceptions and Experiences. - Lauren Crabtree; Don L. Latham Jr.; Melissa R. Gross; Brittany Baum; Karen A. Randolph (Public Libr. Q., 2024)