The chiasmus of design: Paradoxical outcomes in the e-government reform of UK children's services. - David Wastell; Susan White; Karen Broadhurst; Chris Hall; Sue Peckover (ECIS, 2009)

The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children's Services. - David Wastell; Sue White; Karen Broadhurst (CreativeSME, 2009)