Novice heuristic evaluations of a complex interface. - Aleksandra B. Slavkovic; Karen Cross (CHI Extended Abstracts, 1999)

Contextual inquiry: quantification and use in videotaped analysis. - Karen Cross; Adrienne Warmack (CHI Extended Abstracts, 2000)

Redesigning traditional media and assessing entertainment value with online comics. - Juan P. Casares; Karen Cross; Andrea Klein; Stavros Polyviou; Daniel Yocum (CHI Extended Abstracts, 2001)