Articulating the experience of transparency: an example of field research techniques. - Karen Holtzblatt; Sandy Jones; Michael Good 001 (ACM SIGCHI Bull., 1988)

Contextual design: an emergent view of system design. - Dennis R. Wixon; Karen Holtzblatt; Stephen Knox (CHI, 1990)

Making Customer-Centered Design Work for Teams. - Karen Holtzblatt; Hugh R. Beyer (Commun. ACM, 1993)

War stories and experience designing with contextual techniques. - Karen Holtzblatt (CHI Conference Companion, 1994)

If we're a team why don't we act like one? - Karen Holtzblatt (Interactions, 1994)

Calling Down the Lightning. - Hugh R. Beyer; Karen Holtzblatt (IEEE Softw., 1994)

Contextual techniques: handling the organization. - Karen Holtzblatt; Hugh R. Beyer (CHI 95 Conference Companion, 1995)

Contextual design: using customer work models to drive system design (abstract). - Karen Holtzblatt; Hugh R. Beyer (CHI 95 Conference Companion, 1995)

Apprenticing with the Customer. - Hugh R. Beyer; Karen Holtzblatt (Commun. ACM, 1995)

Requirements Gathering: The Human Factors - Introduction to the Special Section. - Karen Holtzblatt; Hugh R. Beyer (Commun. ACM, 1995)

Getting started with contextual techniques. - Karen Holtzblatt; Hugh R. Beyer (CHI Conference Companion, 1996)

Contextual design: using customer work models to drive systems design. - Karen Holtzblatt; Hugh R. Beyer (CHI Conference Companion, 1996)

Contextual techniques starter kit. - Hugh R. Beyer; Karen Holtzblatt (Interactions, 1996)

SIG on Contextual Techniques: Seeing Design Implications in Data. - Karen Holtzblatt; Hugh R. Beyer (CHI Extended Abstracts, 1997)

Getting Started on a Contextual Project. - Karen Holtzblatt; Hugh R. Beyer (CHI Extended Abstracts, 1997)

Contextual design - defining customer-centered systems. - Hugh R. Beyer; Karen Holtzblatt (Kaufmann, 1998)

SIG on contextual techniques: real life experience with contextual techniques. - Karen Holtzblatt; Hugh R. Beyer (CHI Conference Summary, 1998)

Customer Centred Design as Discipline. - Karen Holtzblatt (INTERACT, 1999)

Contextual Design: From Customer Data to Implementation. - Karen Holtzblatt (RE, 1999)

Contextual design. - Hugh R. Beyer; Karen Holtzblatt (Interactions, 1999)

Introduction to special section on contextual design. - Karen Holtzblatt (Interactions, 1999)

Contextual design for creating new design concepts. - Karen Holtzblatt; Hugh R. Beyer (CHI Extended Abstracts, 2000)

Contextual Design: Experience in Real Life. - Karen Holtzblatt (MuC, 2001)

Inventing the future. - Karen Holtzblatt (Commun. ACM, 2001)

Usability in practice: field methods evolution and revolution. - Dennis R. Wixon; Judy Ramey; Karen Holtzblatt; Hugh R. Beyer; JoAnn T. Hackos; Stephanie Rosenbaum; Colleen Page; Sari A. Laakso; Karri-Pekka Laakso (CHI Extended Abstracts, 2002)

A tool supporting capture and analysis of field research data using the contextual design methodology. - Karen Holtzblatt; Hugh R. Beyer (CHI Extended Abstracts, 2003)

Making customer-centered design work in the real world of organizations. - Karen Holtzblatt; Joerg Beringer (CHI Extended Abstracts, 2003)

Techniques for designing mobile applications with customer data. - Karen Holtzblatt; Pekka Ketola; Thea Turner (CHI Extended Abstracts, 2004)

An Agile Customer-Centered Method: Rapid Contextual Design. - Hugh R. Beyer; Karen Holtzblatt; Lisa Baker (XP/Agile Universe, 2004)

Rapid user centered design techniques: challenges and solutions. - Karen Holtzblatt; Joerg Beringer; Lisa Baker (CHI Extended Abstracts, 2005)

Innovating organizational processes: a practical approach. - Karen Holtzblatt (OZCHI, 2005)

Introduction. - Karen Holtzblatt (Commun. ACM, 2005)

Customer-centered design for mobile applications. - Karen Holtzblatt (Pers. Ubiquitous Comput., 2005)

Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design. - Karen Holtzblatt; Jessamyn Burns Wendell; Shelley Wood (Ubiquity, 2005)

Driving user centered design into IT organizations: is it possible? - Karen Holtzblatt; Joshua Barr; Les Holtzblatt (CHI Extended Abstracts, 2009)

Understanding "cool". - Karen Holtzblatt; David B. Rondeau; Les Holtzblatt (CHI Extended Abstracts, 2010)

What makes things cool?: intentional design for innovation. - Karen Holtzblatt (Interactions, 2011)

Creating great user experience: facing the challenges ahead. - Joseph A. Konstan; Aaron Marcus; Karen Holtzblatt; Eric Schaffer (CHI Extended Abstracts, 2012)

Perspectives on gender and product design. - Susan M. Dray; Daniela K. Busse; Anke Marei Brock; Anicia N. Peters; Shaowen Bardzell; Allison Druin; Margaret M. Burnett; Elizabeth F. Churchill; Gayna Williams; Karen Holtzblatt; Dianne Murray (CHI Extended Abstracts, 2014)

Measuring product "coolness": developing a measurement instrument. - Carol Farnsworth; Karen Holtzblatt; Shantanu Pai; Theo Held; Sally Lawler Kennedy; Eli Wylen; Pallavi Kutty; Kelley Wagg (CHI Extended Abstracts, 2014)

Communicating user research in order to drive design and product decisions. - Karen Holtzblatt; Shoshana Holtzblatt (CHI Extended Abstracts, 2014)

Design methods for the future that is now: have disruptive technologies disrupted our design methodologies? - Karen Holtzblatt; Ilpo Koskinen; Janaki Kumar; David B. Rondeau; John Zimmerman (CHI Extended Abstracts, 2014)

Cool in Business: Developing a Data-Based Instrument Measuring "Cool". - Carol Farnsworth; Karen Holtzblatt; Theo Held; Shantanu Pai (HCI (11), 2014)

Contextual Design: Evolved - Karen Holtzblatt; Hugh R. Beyer (Morgan & Claypool Publishers, 2014)

Can you intentionally design a product that is Cool? (keynote). - Karen Holtzblatt (RE, 2015)

Diversity In High Tech: Retaining Employees Once They're In the Door. - Carol Farnsworth; Karen Holtzblatt (CHI Extended Abstracts, 2016)

Beyond The Pipeline: Addressing Diversity In High Tech. - Karen Holtzblatt; Aruna Balakrishnan; Troy Effner; Emily Rhodes; Tina Tuan (CHI Extended Abstracts, 2016)

Ways to Represent User Data: Best Practices in Communication Design. - Karen Holtzblatt; Carol Farnsworth (CHI Extended Abstracts, 2017)

Using Games for Good to Address Diversity in High Tech. - Karen Holtzblatt; Bill Kules (CHI Extended Abstracts, 2017)

CHI 2017 Stories Overview. - Scott P. Robertson; Nazanin Andalibi; Nicholas Diakopoulos; Andrea Forte; Misa Maruyama; Nova Ahmed; Hrvoje Benko; Susan M. Dray; Geraldine Fitzpatrick; Rubaiat Habib; Björn Hartmann; Karen Holtzblatt; et al. (CHI Extended Abstracts, 2017)

Designathon to Support Women in Tech. - Karen Holtzblatt; Nicola Marsden (CHI Extended Abstracts, 2018)

How Do HCI Professionals Perceive Their Work Experience?: Insights from the Comparison with Other Job Roles in IT. - Nicola Marsden; Karen Holtzblatt (CHI Extended Abstracts, 2018)

The @work experience framework: a guide for retaining women in technology. - Karen Holtzblatt (GenderIT, 2018)

Retaining Women in Technology. - Karen Holtzblatt; Nicola Marsden (ICE/ITMC, 2018)

Mini Living Lab: Improving Retention and Success for Women in Tech and Diverse Teams Through Redesigning the Critique Process. - Karen Holtzblatt; Michael Ahmadi; Anne Weibert; Nicola Marsden (CHI Extended Abstracts, 2019)

Inclusion Techniques for Team Practices in HCI. - Karen Holtzblatt; Nicola Marsden (CHI Extended Abstracts, 2022)

Contextual Design: Origins, Ethics, and Diverse Voices. - Karen Holtzblatt (CHIRA, 2022)

Making Remote Work for Women in Tech. - Nicola Marsden; Karen Holtzblatt (GI-Jahrestagung, 2022)

Surfacing Challenges in Scrum for Women in Tech. - Nicola Marsden; Michael Ahmadi; Volker Wulf; Karen Holtzblatt (IEEE Softw., 2022)