User Needs and Challenges in Information Sharing between Pre-Hospital and Hospital Emergency Care Providers. - Zhan Zhang; Aleksandra Sarcevic; Karen Joy; Mustafa Ozkaynak; Kathleen Adelgais (AMIA, 2021)

Data Work and Decision Making in Emergency Medical Services: A Distributed Cognition Perspective. - Zhan Zhang; Karen Joy; Pradeepti Upadhyayula; Mustafa Ozkaynak; Richard Harris; Kathleen Adelgais (Proc. ACM Hum. Comput. Interact., 2021)

Characteristics and Challenges of Clinical Documentation in Self-Organized Fast-Paced Medical Work. - Zhan Zhang; Karen Joy; Richard Harris; Sun Young Park (Proc. ACM Hum. Comput. Interact., 2022)

The Future of Conferences Is Unconferences: Exploring a Decentralized Network of Regional Meetups. - Soya Park; Eun Jeong Kang; Karen Joy; Rosanna Bellini; Jérémie O. Lumbroso; Danaë Metaxa; Andrés Monroy-Hernández (Interactions, 2023)

"If it has an exclamation point, I step away from it, I need facts, not excited feelings": Technologically Mediated Parental COVID Uncertainty. - Karen Joy; Michelle Liang; Tawfiq Ammari (Proc. ACM Hum. Comput. Interact., 2025)

Beyond the Hype: Mapping Uncertainty and Gratification in AI Assistant Use. - Karen Joy; Tawfiq Ammari; Alyssa Sheehan (CoRR, 2025)