Extending CRM in the Retail Industry: An RFID-Based Personal Shopping Assistant System. - E. W. T. Ngai; Karen Ka-Leung Moon; James N. K. Liu; K. F. Tsang; R. Law; F. F. C. Suk; I. C. L. Wong (Commun. Assoc. Inf. Syst., 2008)

The adoption of RFID in fashion retailing: a business value-added framework. - Karen Ka-Leung Moon; E. W. T. Ngai (Ind. Manag. Data Syst., 2008)

The Knowledge Based System to Support the Subjective Hand Evaluation Process of Fabric Swatch Selection in Fashion and Textile Industry. - Tommy King Lun Choy; Harry K. H. Chow; Karen Ka-Leung Moon; Alvis C. K. Cheng (NCM, 2009)

Optimal reorder decision-making in the agent-based apparel supply chain. - A. Pan; Sunney Yung-Sun Leung; Karen Ka-Leung Moon; K. W. Yeung (Expert Syst. Appl., 2009)

An instrument for measuring supply chain flexibility for the textile and clothing companies. - Karen Ka-Leung Moon; Candace Ying Yi; E. W. T. Ngai (Eur. J. Oper. Res., 2012)

Decision support and intelligent systems in the textile and apparel supply chain: An academic review of research articles. - E. W. T. Ngai; S. Peng; Paul Alexander; Karen Ka-Leung Moon (Expert Syst. Appl., 2014)

Social media research: Theories, constructs, and conceptual frameworks. - Eric W. T. Ngai; Spencer S. C. Tao; Karen Ka-Leung Moon (Int. J. Inf. Manag., 2015)

Social media models, technologies, and applications: An academic review and case study. - Eric W. T. Ngai; Karen Ka-Leung Moon; Sze Sing Lam; Eric S. K. Chin; Spencer S. C. Tao (Ind. Manag. Data Syst., 2015)

Design and Development of Intelligent Decision Support Prototype System for Social Media Competitive Analysis in Fashion Industry. - Eric W. T. Ngai; Sze Sing Lam; J. K. L. Poon; Bin Shen 006; Karen Ka-Leung Moon (J. Organ. End User Comput., 2016)

The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry. - Alan T. L. Chan; Eric W. T. Ngai; Karen Ka-Leung Moon (Eur. J. Oper. Res., 2017)