Introducing Student Technology at IU (STIU) to Incoming Students. - Rita Pavolka; Karen Miller (SIGUCCS, 1998)

Performance Monitoring, Supervisory Support, and Job Characteristics and Their Impact on Employee Well-Being Amongst Four Samples of Call Centre Agents in South Africa. - James Fisher; Karen Miller; Andrew Thatcher (HCI (17), 2007)

Heterogeneous artificial agents for triage nurse assistance. - D. Mitchell Wilkes; Stan Franklin; Erdem Erdemir; Stephen M. Gordon; Steve Strain; Karen Miller; Kazuhiko Kawamura (Humanoids, 2010)