The impact of patient-physician web messaging on healthcare service provision. - David McGeady; Jaakko Kujala; Karita Ilvonen (Int. J. Medical Informatics, 2008)

Mobile Services Provide Value by Decoupling the Time and Location Constraints in Healthcare Delivery. - Karita Ilvonen; Johan Groop; Paul Lillrank (eTELEMED, 2009)