Understanding Accessibility as a Process through the Analysis of Feedback from Disabled Students. - Tim Coughlan; Thomas Daniel Ullmann; Kate Lister (W4A, 2017)

The accessibility of administrative processes: Assessing the impacts on students in higher education. - Tim Coughlan; Kate Lister (W4A, 2018)

Designing an Assistant for the Disclosure and Management of Information about Needs and Support: the ADMINS project. - Francisco Iniesto; Tim Coughlan; Kate Lister; Wayne Holmes (ASSETS, 2020)

Accessible conversational user interfaces: considerations for design. - Kate Lister; Tim Coughlan; Francisco Iniesto; Nick Freear; Peter Devine (W4A, 2020)

Implementing an accessible conversational user interface: applying feedback from university students and disability support advisors. - Francisco Iniesto; Tim Coughlan; Kate Lister (W4A, 2021)

Creating Stories of Learning, for Learning: Exploring the Potential of Self-Narrative in Education with 'Our Journey'. - Tim Coughlan; Kate Lister (Creativity & Cognition, 2022)

Creating 'a Simple Conversation': Designing a Conversational User Interface to Improve the Experience of Accessing Support for Study. - Francisco Iniesto; Tim Coughlan; Kate Lister; Peter Devine; Nick Freear; Richard Greenwood; Wayne Holmes; Ian Kenny; Kevin McLeod; Ruth Tudor (ACM Trans. Access. Comput., 2023)